Were you able to fix your hearing aid problem?

We would be happy to help you with any hearing aid issue you might be experiencing.

Troubleshooting

Common hearing aid problems and solutions for your child.

Common hearing aid problems can most often be simple enough that you can troubleshoot and solve yourself.

Our team at Wild Rose Audiology Clinic will be happy to assist you with any hearing aid issue that you might be experiencing.

Problem: The hearing aid does not whistle when you cap it in your hand

Is the hearing aid turned on?
Is the volume control in the right position?
Is the battery OK?
Is the mold plugged?
Is the hook blocked?
Is the hearing aid on the regular program? (programs designed for telephone use will not allow whistling when the hearing aid is held in hand)
Is the hearing aid damaged?

Problem: The hearing aid whistles when the child is wearing it

Is the Volume Control (VC) at a higher volume than normal?
Is the earmold tubing damaged?
Is there any wax in the ear canal?
Is the earmold inserted properly?
Is the earmold loose because the ear canal has grown?
Is the hook damaged?
Is the hearing aid damaged?
Is the child’s head tilted so that the hearing aid microphone is against something? (i.e. car seat)

Problem: The hearing aid has completely stopped working

Is the hearing aid turned on?
Is the battery OK?
Is the battery inserted correctly?
Is the hearing aid working after a new battery is inserted?
Is there any corrosion in the battery compartment or on the battery?
Is the earmold plugged with wax?
Is the earmold tubing plugged with wax or moisture?
Is the hook dry?

Problem: The child says the hearing aid is not working properly

Is the battery OK?
Is the microphone opening accessible?
Is the earmold plugged?
Is the earmold tubing damaged or blocked?
Is there too much wax in the ear canal?
Is the volume in the normal position?
Is there any moisture in the tubing and hook?

Problem: The hearing aid makes unusual sounds and sounds distorted

Is the battery properly inserted?
Does the heading aid have a fresh battery?
Is there any corrosion in the battery compartment?
Is the T-coil on?
Is the On-Off switch in the normal position?
Does the earmold fit properly?

Problem: The hearing aid got wet

Shake the water away quickly
Remove the battery
Have the hearing aid checked by the audiologist, if not possible:
Put the hearing aid in a dry aid kit
Leave the hearing aid in a dry place
Check if the hearing aid is working